Frequently Asked Questions
Have questions? We have answers. Here are some of the most common questions we get.
What is TheUnfollower.com?
TheUnfollower.com is a free and secure online tool designed to help you clean up and manage your Instagram account. It quickly analyzes your followers and following data to identify users who don't follow you back, allowing you to easily manage your follow list.
How does TheUnfollower.com work?
Simply upload your exported Instagram data (a ZIP file) into the tool. TheUnfollower.com quickly generates a list of accounts to unfollow, and its intuitive interface helps you track and manage the process.
How can I see who unfollowed me on Instagram?
TheUnfollower.com provides a simple way to see who isn't following you back. By comparing your "followers" list with your "following" list from your official Instagram data, our tool identifies every account that you follow that doesn't follow you. This list includes both users who never followed you and those who may have unfollowed you recently.
Is my data safe with TheUnfollower.com?
Yes, your privacy and data security are our top priorities. TheUnfollower.com processes your data directly in your web browser. Nothing is uploaded to our servers, and we never store your follower list or personal information. The PIN LIST feature also saves data locally on your own device, guaranteeing that you are the only one with access to it.
Do I need to share my Instagram password?
No, absolutely not. We will never ask for your Instagram password. Our tool works by using the official data export feature provided by Instagram, which is the most secure method for analyzing your followers without compromising your account's security. You should never give your password to any third-party Instagram tools
Is there a cost to use TheUnfollower.com?
TheUnfollower.com is 100% free to use. All features are available to everyone without any charge. If you find the tool helpful, we do accept optional donations to support server costs and future development.
Can I use TheUnfollower.com for multiple Instagram accounts?
Yes! You can repeat the process with data from multiple accounts.
How do the "Visited / Hour" and "Visited / Day" trackers work?
These trackers help you manage your unfollowing activity to avoid being temporarily blocked by Instagram. They count how many profiles you have *clicked on* from the list in the last hour and day, respectively. **Important:** The tool does not know if you actually unfollowed an account; it only tracks the visits from our site. This helps you estimate your activity rate. The colors act as a guide: Green is safe, Yellow means you should slow down, and Red means you should stop for a while to avoid getting action-blocked.
Are there limits to unfollowing accounts?
Instagram imposes limits to prevent spam. It's recommended to unfollow no more than 150 accounts per day, at a safe pace of around 10 accounts per hour.
What is the difference between this and other Instagram unfollow apps?
The key difference is security and privacy. Many other apps require your Instagram password, which gives them full access to your account and poses a significant security risk. TheUnfollower.com works without your login details, processing your official data export directly in your browser, ensuring your account credentials and data remain safe.
Can I use TheUnfollower.com on my phone?
Yes! Add TheUnfollower.com to your home screen for quick and easy access.
How do I download my data from Instagram?
You can request your data directly from the Instagram app or website. Go to "Your Activity" > "Download Your Information". Request a download (HTML or JSON format is fine) and Instagram will email you a link to a ZIP file when it's ready. You only need the 'followers_and_following' data for our tool to work.
Is using TheUnfollower.com against Instagram's Terms of Service?
No. Our tool is designed to be fully compliant with Instagram's policies. Because we do not ask for your password and do not automate any actions on your behalf (like auto-unfollowing), our service simply analyzes the data file you provide. You remain in full control of any actions taken on your account.