Instagram 'Following Follower' ZIP File Wrong? Here’s the Fix
Have you ever downloaded your Instagram data ZIP file, opened the "followers" and "following" lists, and felt like something was... off? You're not alone. Many users report data discrepancies, such as missing users or incorrect information, which can be frustrating when you're trying to understand your audience.
This can happen for several reasons, from data loss during the download process to glitches on Instagram's end. This guide will walk you through why your file might be incorrect and the exact steps to fix it.
Why Your Instagram Data Might Be Incorrect
Before you can fix the problem, it helps to know what might be causing it. An inaccurate ZIP file isn't necessarily a sign your account is in trouble; it's often a simple technical issue.
- Data Glitches: Sometimes, Instagram's system simply has errors, which can lead to incorrect or incomplete data being packaged in your download.
- Syncing Delays: There can be a delay (or lag) in syncing your complete follower and following lists across all of Instagram's servers at the exact moment you request your data.
- Account Audits: Instagram actively and periodically removes fake, bot, or inactive followers. If an audit is in progress, it can affect the lists you receive.
- Download Errors: The data itself can simply be lost or corrupted during the download process, resulting in an incomplete file.
- Deactivated Users: Some deactivated users may appear in your results due to current instability in Instagram's data exports. This means your lists might be longer than they should be, as they include users who are not currently active on the platform.
How to Fix Your "Following Follower" ZIP File
Don't worry, there are a few clear steps you can take to get an accurate picture of your followers.
Re-Download Your Data
The simplest fix is often just to try again. A fresh download may resolve any temporary glitch or download error.
Navigate to "Settings" > "Your activity" > "Download your information" on the Instagram app and request the data again. See the steps watchin our video. When the new file is ready, check it to see if the issue is resolved.
2. Use a Reliable Comparison Tool
If the data still seems confusing, the problem might be how you're reading it. The ZIP file gives you two separate lists, but it doesn't compare them for you. To see who isn't following you back, you need a tool to analyze the files.
This is where a dedicated tool is essential. TheUnfollower.com is designed specifically to handle Instagram's data files safely and accurately.
You can upload your followers and following files directly from your ZIP folder. The tool will instantly compare them and show you exactly who is only in your following list—meaning they don't follow you back. This is the most reliable way to verify your data and manage your community.
3. Contact Instagram Support
If you've re-downloaded the file and are certain the data is fundamentally broken (and not just hard to read), it's time to report it. This should be your last resort.
Go to your profile and select "Settings" > "Help" > "Report a problem" to contact Instagram support for assistance.
Take Control of Your Follower Data
An incorrect data file is frustrating, but it's usually fixable. By re-downloading and using the right tool to analyze your files, you can get a clear picture of your community.